What Ash is
Ash is an assistant that reads your fantasy basketball roster and answers questions about it. It's a tool for making your own decisions faster and better informed.
Advice, not a guarantee
This is the most important line on the page. Ash gives advice. It doesn't promise results.
Fantasy basketball is variance. A player who was the right start can score four points. A waiver pickup with every indicator in his favour can be ruled out an hour before tip-off. Ash tries to give you the better side of a decision more often than not — that's all any honest analysis can do.
Ash also works from data that can be wrong, late or missing. Injury statuses change minutes before lock. Stats providers go down. Where the data isn't there, Ash is built to say so rather than guess, but it can still be wrong. Check anything that matters before you act on it.
You're responsible for your own lineup, your own trades and your own waiver claims. Don't use Ash as the sole basis for any decision involving money, including but not limited to leagues with buy-ins, prize pools or side bets.
Credits
Credits are the unit that meters deep analysis — the commands that read your actual roster. Quick, general questions don't cost a credit.
- Credits aren't money. They have no cash value, can't be exchanged for cash, and can't be transferred between accounts.
- Credits aren't refunded separately. If you're refunded for a subscription period, the credits from that period end with it; we don't buy unused credits back.
- Monthly credits don't roll over. Each period starts with a fresh allowance.
- If Ash fails to answer because of a fault on our side, the credit for that attempt isn't counted. If you think one was taken wrongly, tell us and we will put it back.
Subscriptions, pausing and cancelling
Paid plans renew automatically at the start of each period until you cancel.
- Cancel any time. You keep access and your remaining credits until the end of the period you already paid for. Nothing is cut off mid-month.
- Pause. The NBA season has an off-season, and paying through it makes no sense. You can pause a subscription and resume it later; while paused you're not charged and deep analysis is unavailable.
- Season plans are paid for the season. Cancelling a season plan stops the next renewal; it doesn't end the season you're in.
- Changing plans takes effect at the next renewal unless we say otherwise.
Refunds
- If Ash is broken or unavailable for a meaningful part of a paid period, ask and we will refund that period in whole or in part.
- If you were charged by mistake — a double charge, a charge after cancelling — we refund it in full.
- If you're in the EU or UK, your statutory right to withdraw within 14 days of a purchase applies. Using the service during that window may reduce the amount refundable.
- We don't generally refund a period you used and were satisfied with, or refund on the grounds that advice didn't work out. See "advice, not a guarantee".
Refund requests go to assistteam2026@gmail.com.
League Access
A League Access plan gives one payer several seats to hand out inside their league. The person who pays owns the plan and may revoke a seat, which frees it for someone else. A revoked seat ends that person's access immediately. Seats can't be sold or transferred outside the plan.
Acceptable use
Don't use Ash to attack the service or anyone else. Specifically, do not:
- Share, resell or automate access to circumvent credit limits
- Scrape, replay or resell Ash's output as your own product
- Attempt to extract prompts, keys or other users' data
- Overload the service, or use it in a way that gets our data sources to block us
- Use it for anything illegal, or for gambling where that's not lawful for you
Closing accounts
We may suspend or close an account that breaks the rules above. Where the breach is minor or looks accidental, we will warn first. Where it's deliberate abuse, we may act immediately.
If we close a paid account for abuse, we don't refund the remaining period. If we close an account for any other reason, we refund the unused part.
You can close your own account at any time by asking in Discord or by email. See the privacy policy for what happens to your data afterwards.
Availability
Ash depends on Discord, on your fantasy platform, on NBA statistics providers and on Anthropic. Any of them can be slow or down, and when they are, Ash will be too. We don't promise a specific uptime, and we're not liable for what a third party does or fails to do.
Limits of liability
Ash is provided as is. To the maximum extent the law allows, we're not liable for indirect or consequential loss, for lost league winnings, entry fees, prizes or bets, or for decisions you made using Ash's output.
Where liability can't be excluded, it's limited to the amount you paid us in the twelve months before the claim. Nothing here limits liability for fraud, or for anything else that can't lawfully be limited.
Changes
We may update these terms. Material changes are announced in the Discord before they take effect, and the date at the top of this page always reflects the current version. Continuing to use Ash after a change means you accept it.